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A wallet holds prepaid credit on Brimble. You add money ahead of time, then Brimble spends from that balance for subscriptions, renewals, and eligible purchases. You can use a wallet on its own, a card on its own, or both. Most of the nuance on this page is about what happens when you have one but not the other. Wallet credit is always tracked in USD, even if you complete checkout in another currency with a supported local provider. If you don’t see wallet options under Billing, the wallet isn’t available on your account yet.

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Wallet or card: which one pays

For a subscription charge (starting a plan, a renewal, a plan change, or a Team member change), Brimble picks the payment source in this order:
  1. A card you pick for that action. If you choose a specific card when you confirm, that card is charged.
  2. Your wallet, if you prefer wallet. When the wallet is set as your preferred source, Brimble pays from the balance first. A saved card stays as the fallback.
  3. Your default card. If you haven’t set wallet as preferred, the default card is charged.
  4. Your wallet, if there’s no card. With no card saved, the wallet pays.
If a card is declined, Brimble can settle the same charge from your wallet instead, when the balance covers it. If neither can pay, the charge fails until you add a card or fund the wallet. The preference is set per wallet, so your personal account and each workspace choose independently.

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Personal and team wallets

Balances are never shared. Topping up your personal wallet doesn’t add credit to a workspace, and the other way around. You need the billing manage permission on a workspace to fund or manage its wallet.

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Creating a workspace without a card

You can create a paid workspace using only your personal wallet:
  1. Start creating the workspace as usual.
  2. If your personal balance covers the first month, Brimble charges your personal wallet and creates the workspace.
  3. If it doesn’t, you’re asked to add funds. Nothing is charged and no workspace is created. Top up your personal wallet, then create the workspace again with the same name.
Occasionally payment takes a moment to confirm. You’ll see a message that payment was received, and the workspace appears once confirmation finishes. Don’t pay again while you wait. After the workspace exists, its own team wallet pays from then on, starting with the next renewal. The team wallet starts empty, so fund it or add a card before the renewal date. Reactivating a workspace you created earlier works differently: with no card, it pays from that workspace’s team wallet, not your personal one.

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Features that need a card or funded wallet

Some features run up usage that’s billed later, so Brimble checks that you have a way to pay before turning them on: A workspace with an active paid Team plan skips this check, so a workspace you just paid for can use these features right away. Workspaces on a trial still need a card or a funded wallet.

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Upgrading from Free with your wallet

You can upgrade from Free without adding a card. Your wallet needs to cover the first invoice for the plan you pick, not only the $5 minimum top-up. If the balance is short, the upgrade stops and asks you to add funds.

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Usage and add-ons come out at renewal

Your plan price isn’t the only thing billed. Metered usage like compute and bandwidth, and add-ons like email forwarding (charged per domain that has it turned on), are added to the same recurring invoice. If you rely on the wallet, keep enough balance for the whole invoice, not only the plan price. Check your running usage on the billing page before the renewal date.

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How funding works

  1. Open Billing for the account or workspace you want to fund.
  2. Choose an amount. The minimum is $5. The maximum depends on the payment option you pick, often up to $10,000 for card.
  3. Pick a payment option when more than one is available, for example card in USD or a local option where offered.
  4. Complete checkout.
  5. Return to Brimble. The balance updates once payment is confirmed, and you get an email when the top-up succeeds.
Until confirmation finishes, the new credit may not show yet. Refresh the balance after you land back on billing, or check again in a moment.

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Low balance

If a charge can’t be paid from the wallet:
  • The charge doesn’t go through from the wallet. If you have a card and the charge allows it, the card is tried instead.
  • You get an email asking you to top up. Brimble doesn’t resend it on every retry.
When you have no card and your wallet is under $5, people with billing access see a reminder in the dashboard to add a card or fund the wallet. On a workspace, the reminder points at the team wallet and your next renewal.

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Trials and deferred charges

Some flows check that the wallet can cover a charge that happens later, for example a trial ending. Nothing is set aside at that moment. When the charge is due, Brimble follows the payment order above.

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Limits and currency

Local checkout options may collect in another currency. The credit added to your wallet is always USD.

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Wallet vs card at a glance

A card is the most reliable option for renewals. A wallet gives you control over when money leaves your account. Keeping both means a declined card or an empty wallet never stops a renewal on its own.

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Where to manage it

Open Settings → Billing, or the billing page of a workspace, to:
  • View the balance and recent wallet transactions.
  • Add credit.
  • Set whether the wallet or the card is preferred for subscription charges.
  • Download receipts for top-ups and invoice payments where offered.
Last modified on October 31, 2026